Let’s be honest, when you first step into a role where hiring is part of your remit, it can feel like you’re flying blind. There’s this unspoken expectation that you’ll just “know” how to spot the right person for your team. HR might hand you an interview template, flick over a few CVs, and book the meeting room, but once that door closes, it’s just you and the candidate. What next?
Here’s my take on how to run a great interview, especially if you’re new to the hiring game (or just want to sharpen up your approach):
1. Preparation is Everything
Don’t wing it. Know the resume, understand the role, and get familiar with the interview guide, but remember, it’s a guide, not a script. Be ready to flex and dig deeper where you need to. The more prepared you are, the more confident (and relaxed) you’ll feel.
2. Break the Ice
Small talk isn’t just filler, it’s essential. Both you and the candidate will be nervous, especially in those first few interviews. It’s your job to set the tone, put them at ease, and create an environment where they can show their best. A bit of chat about the weather, traffic, or even offering a drink can go a long way.
3. Ask the Right Questions
Use the guide, but don’t be afraid to go off-piste. Competency-based questions are gold, ask for real examples, not hypotheticals. Dig deeper with “why?” and “how?” to get to the good stuff. Don’t just take answers at face value, probe for the details that matter.
4. Own the Room
Don’t let the candidate run the show, especially if they’re experienced or have a strong personality. It’s your meeting! Get the info you need, even if that means politely steering the conversation back on track. You’re in the driver’s seat.
5. Note Taking (But Stay Present)
Take notes, but don’t let it get in the way of real engagement. There’s nothing worse than an interviewer who never looks up from their notepad (or laptop). Find a balance, record what matters, but stay connected. If you’re using tech, turn off notifications and be mindful of what’s reflected in your glasses (no one wants to see Candy Crush during an interview!).
6. Be Ready for Their Questions
A good candidate will come prepared to grill you too. Remember, interviews go both ways, they’re deciding if you and your business are the right fit for them. Be ready to talk about career paths, challenges, culture, and why you love working there. You’re the face of the company in that moment, make it count.
Every candidate deserves your best, even if they’re not the one you hire. The way you treat people in the process shapes your brand in the market.
Final Thoughts
Interviewing isn’t just about ticking boxes, it’s about setting your team and business up for success. It’s more than coffee and a chat; it’s a critical decision that can shape your company’s future. Put in the prep, stay present, and don’t be afraid to ask for help if you need it.
I’ve spent decades helping businesses get this right. If you want some honest advice or just need a sounding board, reach out, I’malways happy to help lift the bar for hiring.
The Talent Initiative 
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