Why Most HR Tech Misses the Mark

Let’s be real: most TA teams are drowning in options. Flashy dashboards, “AI-powered” everything, and promises of overnight transformation. But in my 30 years recruiting in Australia, I’ve seen too many tools flop because:

  • Complexity: If you need a PhD just to post a job, it’s not helping.
  • Poor Integration: Tools that won’t play nicely with your ATS or payroll? Pass.
  • Over-Automation: When tech strips out the human touch, candidate experience tanks.
  • Hidden Costs: Shiny subscriptions that quietly drain your budget.

What Good HR Tech Actually Does

The best tools don’t replace recruiters, they empower them. Look for tech that:

  • Automates admin, not relationships.
  • Offers clear, actionable analytics.
  • Integrates seamlessly with your current stack.

Example:
We once trialed a video interview platform that cut our scheduling time in half, freeing us up to focus on candidate relationships, not calendar Tetris.


Questions to Ask Before Buying

  • Does this solve a real pain point, or is it just feature bloat?
  • Will it make my team’s life easier or harder?
  • Does it play nice with our existing tools?
  • What’s the support and training like?
  • Can we actually measure ROI?

Tech That Moves the Needle (From TTI’s Experience)

  • ATS with smart tracking, scheduling and communications
  • Sourcing tools for passive talent
  • Video platforms for easy interviews
  • Analytics dashboards to spot bottlenecks

Don’t Forget the Human Factor

Recruitment is, and always will be, a relationship business. No tech can replace intuition, empathy, and judgment. The goal? Use tech to streamline the admin, so you can focus on what matters: people.


Want a straight-shooting chat about HR tech? Let’s connect: drop a comment or DM.

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